Below FAQ are some common concerns of customer before purchasing the blinds, shades, curtains.
If you have other questions, please just send it to service@ihomeblinds.com.
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- Pre Sale Questions
- Customer Service
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Pre Sale Questions
Although we do our best to make sure that the colors printed on our site are accurate, actual colors may vary due to subtle color differences and textures that may not be fully appreciated on some monitors and/or display cards.
The best way to ensure you’ll be happy with your color is to request a sample before placing your order
Unlike other sites, we only sell first quality products. They are made at major brand factories to your specifications and shipped directly to you.
“Back lighting” happens when light filters in through translucent fabrics from behind. Our swatches don’t show you the effect of back lighting, which can soften colors and highlight fabric textures. If you’d like to see how back lighting affects the color or texture of a particular material, you should request a sample from us.
You can also email us: service@ihomeblinds.com.
Samples! We know that the majority of our customers love seeing their potential new window treatments right in their own windows, which is why we offer samples. You can color co–ordinate and get more peace of mind about ordering online.
Yes. We respect your privacy, and know that it is important to you how your information is handled. You can view our privacy policy here.
Customer Service
We try to make sure you get your order as fast as possible. However, because our products are all custom made, there is a manufacturing time associated with every order. After the manufacturer completes it, the shipping time will vary, based on where the manufacturer is located. If they are located out of the country, your shipment could take a few weeks before it reaches your front door.
We offer conditional free shipping. Free shipping on order above $99. We may charge shipping fee for large items
Yes, but you may need to pay tax to carrier